Refund policy
Refund Policy
Last updated: August 2026
At Radiora.store, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please review our refund policy below.
1. Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
2. Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable software or digital products
- Items marked as final sale
- Perishable goods
3. Refund Process
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.
4. Late or Missing Refunds
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company — it may take some time before your refund is officially posted. If you've done all of this and still have not received your refund, please contact us at support@Radiora.store.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at support@Radiora.store.
6. Shipping Returns
To return your product, please email us first at support@Radiora.store to receive return instructions. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
7. Contact Us
If you have any questions about our Refund Policy, please contact us at support@Radiora.store.